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Resources

Policies & Guidelines

Transparency, responsibility, privacy and ethical standards of FCO Assessment Foundation

FCO Assessment Foundation is committed to maintaining transparent, responsible, safe and ethical practices across its educational programs, assessments, partnerships, digital services and community initiatives. These policies explain how we operate and how we protect the interests of students, parents, educators, institutions, volunteers and other stakeholders.

Last Updated: September 2026These policies may be reviewed and updated periodically to reflect changes in our programs, technology, legal requirements and organizational practices.

Policy library

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Showing 18 policies

Privacy & Data

Privacy Policy

What information we collect, why we collect it, how it is used and shared, and the rights available to students, parents and other users.

Legal

Terms & Conditions

The terms that govern use of the FCO website, accounts, registrations and participation in assessments and programs.

Assessment

Assessment Policy

How FCO assessments are conducted, evaluated and reported, the integrity expected from participants, and how concerns are raised.

Student Safety

Child & Student Safeguarding Policy

Our commitment to the safety, dignity and wellbeing of children and students in every FCO activity, and how concerns are reported.

Partnerships

School & Institutional Partnership Policy

How FCO works with government schools, private schools, junior colleges and other institutions, and what each side is responsible for.

Payments

Refund, Cancellation & Payment Policy

How payments, cancellations and refunds are handled for FCO programs, assessments and paid services.

Assessment

Certificate & Recognition Policy

How certificates and recognition are issued, verified, reissued and what they do and do not represent.

Volunteers

Volunteer Policy

Eligibility, conduct, responsibilities and recognition for volunteers, interns and student contributors at FCO.

Ethics

Code of Conduct & Ethics

The standards of integrity, respect and professional behaviour expected from everyone connected with FCO.

Student Safety

Photography, Video & Media Policy

How photographs, video and stories from FCO programs are captured, consented to, published and withdrawn.

Legal

Intellectual Property Policy

Ownership and permitted use of FCO's brand, content, question papers, reports, platform and educational materials.

Technology & AI

AI & Responsible Technology Use Policy

How FCO uses AI and technology responsibly, and what is expected from students, educators and volunteers using AI tools.

Ethics

Accessibility & Inclusion Policy

Our commitment to equal opportunity, inclusive participation and improving accessibility within available resources.

Ethics

Grievance & Complaints Policy

How to raise a complaint about any FCO activity, and how it is acknowledged, reviewed and resolved.

Privacy & Data

Data Retention & Security

How FCO stores, protects, retains and deletes information, and the responsibilities of account holders.

Donations

Donation & Fund Utilization Policy

How donations are received, recorded, acknowledged and used, and how donor information is handled.

Website

Third-Party Services & External Links

The third-party services this website relies on and FCO's position on external links and their content.

Website

Website Security & Acceptable Use

What is and is not permitted on the FCO website and assessment platform, and how we protect users and systems.

Legal Disclaimer

How information on this website should be interpreted, and the limits of what FCO programs and results represent.

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